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About IELTS - FAQ and more

Why IELTS?

Find out why IELTS is the world's most popular English test

IELTS is the world's most popular English test for work, study and migration. Join a community of more than 2.7 million people each year who choose IELTS as their measure of English language skill.

IELTS uses people power to fairly assess your English

The experience of taking IELTS is human – because you are. Throughout the process, you interact with real people who understand how important your result is to your greater journey in life. While it’s easy to simply look at IELTS as a test for English – to us it’s far more than that. It’s a tool for people from around the world to achieve their dreams in Australia – and we’re here to make those dreams become a reality. Here are just a few reasons why people like you are choosing IELTS.

IELTS Customer Connect

Easy, fast, friendly customer service

Customer service is just a few clicks away through IELTS Customer Connect – a dedicated Australian customer service team who care about getting you fast, friendly, and accurate answers. You can also reach out to us on Facebook, where we personally respond to every question posted. Or, you can attend an IELTS Masterclass – a free seminar at a location near you or online via a webinar. Here, you’ll also be able to ask questions direct to an IELTS expert.

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Speak with a real person in your Speaking test

The IELTS Speaking test is face-to-face with an English language professional who has been trained to listen to you and adjust their pace to match your needs. They can even repeat a question for you and interpret your body language as part of your communication.

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IELTS preparation materials

Getting ready for IELTS is easy, with our wide range of official support material. Use the search filter to find preparation materials designed for your level of English ability, and learning requirement.

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Supportive, global community of people just like you

Connect, learn and share with 2.7 million other test takers who choose IELTS each year globally. Join the IELTS Australia forum to ask a question, share a study tip, and support other test takers in their IELTS journey.

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Quality and fairness

IELTS invests heavily in the continued development of its test and the processes by which scores are marked to ensure a fair assessment for all customers and a reliable result for the organisations that depend on IELTS as a measure of English language skill.

Download an info pack about quality and fairness

Find out more about the test format

IELTS is unique in that it allows the choice of an Academic or General Training test. Both types of IELTS test measure your skills in reading, writing, speaking and listening, however, the questions are a little different and one test might suit you more than the other.

Read more about the format of the test