Covid-19 and IELTS: Australian updates and resources

Covid-19 update

Last updated: Monday 10 August 2020

We want to give you timely and up to date information about IELTS and Covid-19 restrictions. The majority of our Australian IELTS test centres have commenced testing again. Please note these test centres will operate in a restricted manner, ensuring that all Covid-19 requirements are being met. Read more about what to expect on test day here.

Please check your test centres calendar for the next available tests in July and August.

If you are sick or in quarantine, please contact us via the form below or Live Chat to arrange an immediate transfer or refund of your test.

Covid-19 restrictions for Melbourne and Victoria

On Monday 3 August, the Victorian Government has announced further changes in restrictions to respond to the increase in case numbers and to help reduce the risk of further transmission. Check the official information from the Victorian Government.

Booked an IELTS test in Melbourne?

To protect the health of test takers and staff, all IELTS tests have been suspended in Melbourne. Affected test-takers will be eligible for a transfer or a full refund. Your test centre will be in touch with you shortly. If you have any questions, please contact us now. We’re happy to help.

Safety measures on test day

Take a closer look at some of the safety measures we have introduced to help keep you safe on test day during COVID-19.

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Frequently Asked Questions

Is my IELTS test still on?
For Melbourne, Victoria

To protect the health of test takers and staff, all IELTS tests have been suspended in Melbourne. Affected test-takers will be eligible for a transfer or a full refund. Your test centre will be in touch with you shortly. If you have any questions, please contact us now. We’re happy to help.

For all other states

The majority of IELTS test centres have started testing again. Please check your test centre’s calendar for any updates and upcoming test dates in August and September. If you are located in another country, please contact your test centre or visit information for our global test taker community for more updates.

When is the next available IELTS test in Melbourne?

We know the suspension of IELTS testing in Melbourne is inconvenient, especially if you need a test for work, study or migration. However, to protect the health and safety of all Victorians, the State Government put certain restrictions in place. That also means restrictions on IELTS testing. If you need an IELTS test urgently, please check the booking calendar below.

We’ve released additional places in October.

Book your next available IELTS test in Melbourne

My test was cancelled, but my visa is expiring. What should I do?

To protect the health of test takers and staff, all IELTS tests have been suspended in Melbourne. We understand that you may have booked an IELTS test for migration purposes.

On the 20th July, the Australian Government announced that “additional time will be given for applicants to provide English language results where COVID-19 has disrupted access to these services.” You can find this full announcement here.

If you need specific information on the Covid-19 visa arrangements, you can access the special information page from the Australian Government on this site.

Covid-19 and your visa

My Test Centre is closed, but I am expecting my IELTS results. What is going to happen?

If you have taken the computer-delivered IELTS test, you can preview your results online within 2-5 days after your test date. If you take the IELTS paper-based test, you can preview your IELTS results online 13 calendar days after your test date. You’ll need your passport number, personal details, and your test date to retrieve your results. Your results will be available online for 2 years.

Preview your IELTS results online

If you need to provide your IELTS results to the Department of Home Affairs, or to a University you can use the Test Report Form (TRF) number is at the top of this page. The organisation can use the number to review your result online.

 

 

How can you practise while testing is suspended?

If your test has been suspended, we have prepared a few tools to help you use the time to improve your score.

Free online IELTS Masterclass

There are also a few other things you can do to position yourself to get your best score.

You can take an online practise test and get indicative band scores plus feedback from an official IELTS marker. Also, you can join the conversation on Facebook with daily tips on preparation. For visual learners, visit the official IELTS Writing video tutorials to help boost your Writing score.

Other fun ways to practice English at home:

  • Sing along to English songs
  • Watch films or television in English
  • Listen to podcasts or the radio
I cannot attend my test in Australia due to the restrictions, what can I do?

If you are unable to attend your scheduled IELTS test in Australia due to the travel ban or specific government restrictions, please contact your test centre or contact us online to arrange a full refund or test date transfer.

I am in quarantine and cannot attend my IELTS test, what can I do?

If you are unable to attend your scheduled IELTS test in Australia due to quarantine, please contact your test centre or contact us online to arrange a full refund or test date transfer.

I am sick and cannot attend my IELTS test, what can I do?

If you are unable to attend your scheduled IELTS test in Australia due to sickness, please contact your test centre or contact us online to arrange a transfer up to seven days before your test date.

You will be asked to complete a transfer/refund form and provide supporting documentation within two days after your test date. Your application will be reviewed by your test centre and you will be advised of the outcome.

Can I wear a face mask in my IELTS test?

You are welcome to wear a face mask that covers your mouth and nose in your IELTS test. If you use a mask, you will be requested to remove it temporarily for photo identification and other purposes. You may find that staff and examiners are wearing face masks on test day.

If you sit a test in Melbourne, VIC, you are required to wear a face covering when leaving home and throughout the duration of your IELTS test. Test centre staff and examiners will also be wearing a face mask covering their mouth and nose during the test.

What changes have IELTS put in place in response to Covid-19?

IELTS is closely monitoring the evolving Covid-19 situation.

In response, IELTS Australia has made the following changes:

  • All test takers in Australia are required to sign a declaration form regarding travel and quarantine before sitting their IELTS test
  • We are increasing the space between test takers in computer-delivered and paper-based testing
  • We are increasing the space between test takers and Speaking examiners
  • We are maintaining the cleanliness of our test centres and computer-delivered IELTS labs, including computers, desks and headphones
  • Test takers are permitted to wear face masks during their IELTS test
  • Speaking examiners are permitted to wear masks during the Speaking test

Contact IELTS Customer Support

If you would like to contact our customer support team to arrange a refund or transfer, please contact us via the form below or via Live Chat.

  • LiveChat: Instant response from an IELTS expert

Updates for international students