AIL – Melbourne CBD

Customer service is top notch. Very responsive and efficient. Had an issue with my account and they were able to resolve it very quickly without any hassle on my end.

The staff are very helpful and professional. I had some issues with the booking process and I emailed them at around 9:00pm but I didn't expect them to still reply to my email and assist me even at such a late hour.

I had an outstanding experience with the IELTS test centre! The staff was incredibly helpful and accommodating throughout the entire process. From registration to the actual test day, everything ran smoothly. 这里的工作人员服务态度和效率真的非常高，一次很满意的体验，真的很推荐哦！！ The facility is well-maintained, and the exam environment is comfortable and conducive to concentration. The examiners were professional and provided clear instructions, creating a stress-free atmosphere. Moreover, the timely communication and support during the refund process showcased their commitment to customer satisfaction. I appreciate the efficiency and professionalism demonstrated by the entire team. I highly recommend the IELTS test center to anyone preparing for their language proficiency exams. Thank you for a positive experience!