I was in a tight spot as I need to complete my English test urgently to submit my university application on time. The earliest available date was three weeks away, which was far too late for me. Desperate to find a solution, I called customer service, and I’m so glad I did. Nancy was incredibly helpful, and within minutes, she managed to transfer my test to an earlier date. Highly recommend!

Spoke to an agent called NANCY, regarding changing my IELTS module. She was lovely and did the job for me while I was on the phone with her. Very efficient customer service!

I had a fantastic experience taking the IELTS test here. The team here was super professional and friendly, especially Nicolette, my speaking examiner on the day. She made me feel at home. The conversation with her was very relaxing. I didn't think I was sitting the IELTS test at all. Strongly recommended!